Otter Creek ships some standard domestic orders via FedEx Ground. However, USPS will be used for most orders.

For orders totaling:  
Up to $74.99 Standard shipping - $8.00
Over $75.00 Free standard shipping
  FedEx 2nd Day Air - $15.00
  FedEx Overnight - $40.00

Processing and Shipping:

Otter Creek ships to the Continental United States, Alaska and Hawaii. International orders are not currently available.

In-stock items will be sent once the order is pulled, payment is accepted, and the address is verified. There is a 1-2 business day processing time for all orders, in addition to delivery / shipment times. If your product is not available to be shipped, you will be notified by email and refunded for the item.

Please note that Otter Creek's e-commerce division operates Monday through Friday, excluding federal holidays. Any orders placed on a Saturday, Sunday or holiday will not be processed until the next business day.


Returns are accepted on unopened or otherwise defective merchandise only. Returns must be made within 30 days of the date of purchase. To arrange for a return, please contact us first to obtain return authorization.

(p) 888.302.5492

Returns are to be sent to:

ATTN: Returns
Otter Creek Outfitters
4015 Hillsboro Pike, Suite 202
Nashville, TN 37215

Shipping costs for non-defective merchandise are not refunded. It is the responsibility of the customer returning a product to insure the return shipment, as refunds will not be granted until the return is received by Otter Creek Outfitters.

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